~ Frequently Asked Questions ~
Q: Do you travel?
A: Yes. We are located in Bluffton and we service Hilton Head, Bluffton, Beaufort and the surrounding areas. Our package rates include travel within 50 miles of Bluffton. We do also travel greater distances and if your event is further away please contact us to discuss the details.
Q: I need the booth set up two hours before my reception because my ceremony and reception are at the same place. How much do you charge for idle time?
A: This happens quite frequently. We charge $50 extra per hour of idle time. Some customers choose to have the booth run for a one hour cocktail hour. Have it idle for an hour during dinner and then have it run for a couple more hours during the reception as well. We are happy to work with you to maneuver this schedule to get the most out of your rental.
Q: Why should I choose Memorable Reflections?
A: Memorable Reflections is home to the Mirror Me Photo Booth and we take pride in our professionalism, dedication and service. We offer the highest quality pictures and prints, largest assortment of props and a truly one of a kind experience.
Q: What is your policy on tipping?
A: Tipping is not required or expected. We do not factor tipping in to the pay structure of your attendant as with other service oriented businesses like restaurants. If you feel the booth and your attendant are deserving of a tip, then it is always appreciated.
Q: Does an attendant come with the rental?
A: Yes, your rental comes with two attendants to set up the booth and answer any questions guests have as well as take the booth down at the end of the night. Your attendants will explain the operation and keep the "flow" going so as many of your guests as possible can have some pictures taken.
Q: Is there an extra charge for set up and breakdown?
A: No – We never charge for Setup, Delivery or Removal of the Photo Booth.
Q: How much does it cost?
A: As with most services, pricing is dependent on a few factors such as date, location, hours of the event, and any extra options. Please contact us and we will quickly create a custom quote for you for your event.
Q: How long does it take to print the pictures?
A: Our Photobooth prints pictures within 15 seconds of your last pose. There is hardly a wait for the photographs which is important because guests will be eager to see their pictures! The photos are studio quality prints and will not fade.
Q: What happens if there is a mechanical problem with the booth?
A: There is almost nothing "catastrophic" that can go wrong with the booths. We have had a few paper jams along the way and those are resolved within a few minutes. If something should happen that would cause the booth to become inoperable, we would refund your money based on the time left for operating.
Q: Do you require a vendor meal for the attendant?
A: If you are providing meals for the photographer, DJ or other vendors then please include our attendants. Please let our attendant know it is ok to get something to eat from the buffet when appropriate. This is not a requirement, but is definitely appreciated.
Q: What types of events typically use a photo booth?
A: Every Event deserves a photo booth to provide your guests with some added fun! Private Parties, Corporate Events, Birthday Parties, Sweet Sixteen Parties, Dances, Reunions, Bar Mitzvahs, Quinceaneras, Bat Mitzvahs, Proms and After Proms, Trade shows, Grand Openings, Fundraisers, College Fun Nights, Team building, and so many more!
Q: How do I customize the banner area at the bottom of the photo strip or border around the photo?
A: This is called an overlay and is created custom for your event. Just let us know your personal message and colors and we will customize it for you. If you have a specific company logo you can provide us with upon booking we will be happy to have it appear on your overlay as well.
Q: Can the photo booth be moved into any venue?
A: The beauty of our photo booth is it can be moved into almost any location. Please let us know if your event involves stairs, elevators or is outside as those events require further discussion.
Q: Do we get a copy of all the photos?
A: Yes! We include a FlashDrive with all the photos from your event in high resolution format. In addition to this you will also receive a link to your own SmugMug album.
Q: Can we bring our own funny props for our guests to enjoy?
A: Of course! This is YOUR event....we have a lot of props, so check with us first...but if you have something unique to your family or party...we are happy to have it included.
Q: Can the photo booth be used outside?
A: Yes, with some restrictions. We always consider the safety of your guests as our top priority and inclement weather can determine the functionality of the photo booth equipment. We prefer to be inside when possible.
Q: What is required to reserve the booth for my event?
A: A signed photo booth agreement and a 50% deposit are required to book the date. A deposit guarantees that your event has been booked with us and we will be there on time and ready to provide you with an outstanding photo booth rental experience!
Q: Is Printing Unlimited?
A: Yes it is! Unlimited prints are included in with each booking.
Q: Do you provide a back drop?
A: Yes. Every rental comes with a backdrop of your choosing. We are also happy to work with other backdrops of your choosing.
Q: Can you print multiple copies?
A: Yes you can! Unlimited photos also includes multiple copies of photos as you and your guests would like them.
Q: Is there an online gallery?
A: Yes. Every event will have an online gallery for you and your guests to download digital copies free of charge.
Q: Can you add overtime?
A: You certainly can! Often times our guests are having too much fun and we are asked by the host to stay longer. We are happy to do this when we are able.
Q: What type of camera and printer do you use?
A: We use high-end DSLR Canon cameras accompanied by DNP brand printers. Our equipment is only of the highest quality
Q: How many people can you fit in the photo booth area?
A: We get this question a lot and it really just depends on a few factors but getting 10 to 12 people in the picture is never a problem!
Q: What do I need to provide for the event?
A: Nothing, unless you are looking to have a matching linen for our table which you are always welcome to provide.
Q: How long does it take to set up?
A: We allow one hour for set up for our Photo Booths
Q: How much space would we need for your photo booth?
The rule of thumb is that an 8 x 10 footprint works great for our photo booth.
If you have any additional questions please don't hesitate to ask!